Everything You Need to Know About the Ever Plus Rental Program
From agreements and payouts to owner stays and termination — find answers to the most common questions from property owners below. Can’t find what you’re looking for? Get in touch with our team directly.
Agreement & Contract
How long is the agreement valid?
The agreement is valid for 1 year from the signing date and becomes effective once both parties agree.
Will the owner be notified before the agreement expires?
Yes, a notification email will be sent 90 days before expiration, allowing the owner to renew or terminate the agreement.
Can the owner renew the rental management agreement yearly?
Yes, a new yearly agreement can be issued with updated dates and conditions, subject to no outstanding financial obligations.
If previous outstanding payments are settled, can the owner renew?
Yes, once all outstanding financial obligations are cleared, the owner may proceed with renewal.
If the owner wants to terminate the contract when it expires, what should they do?
The owner must notify the management at least 90 days in advance.
Can the owner terminate before contract expiry?
Yes, but an early termination fee may apply, subject to the terms in the agreement.
How does the owner get the room back after contract termination?
The owner or authorized representative must reclaim the unit within the specified handover period after termination.
Rental Income & Payments
Who sets the rental rates?
Rental rates are determined by the management company based on market demand, seasonality, and occupancy trends.
How is rental income calculated and when is payment made?
Income is calculated based on the total revenue generated from the owner’s apartment each quarter, spanning three months. After deducting expenses, the agent receives 25% as management fees, while the owner receives 75% of the net income. The owner’s share of revenues is distributed quarterly on the 15th of the subsequent quarter, with income reports sent exclusively via email. The first quarter runs from January to March.
Note: The owner is responsible for covering all expenses incurred during periods of the month when the apartment is not occupied. If quarterly revenue is insufficient to cover expenses, invoices will be issued to the owner.
Who is responsible for marketing and rental operations?
Yes, a new yearly agreement can be issued with updated dates and conditions, subject to no outstanding financial obligations.
Who is responsible for marketing and rental operations?
We handle all marketing campaigns, OTA listings, long-term rentals, and daily rental operations.
Can Phuket Ever Plus transfer the rental operations to another company?
If stated in the agreement, management may appoint another qualified company or operator with written notice to owners.
Owner Stays
How can the owner request to stay in their unit?
The owner should contact the reservation or management team with their requested dates. Availability will then be confirmed.
What if the requested owner stay dates are unavailable?
Alternative dates or other available units may be offered depending on occupancy.
Is there any cost when the owner stays in the apartment?
Yes, utility fees, cleaning fees, or linen service charges will apply and will depend upon the duration of stay.
What happens if furniture or appliances are damaged?
Owners are ultimately responsible for any wear and tear and for any damages incurred during guest occupation that are not covered by insurance or long-term security deposits. Items requiring replacement or maintenance including outside of warranty will be notified to the Owner.
Enrolment & Operations
Can the owner join the program if they are outside Thailand?
Yes, the owner may appoint a representative or complete the process remotely via email or online signature.
Can the owner privately rent out the room while under management?
No, private rentals are not allowed while the unit is under exclusive rental management unless approved in writing.
Can the owner sell the unit while it is in the rental program?
Yes, however management must be informed. Existing rental agreements may continue depending on terms.